Privacy Policy

TCF Technology Ltd

www.tcftechnology.com

This Privacy Policy explains how TCF Technology ("we," "us," or "our") collects, uses, and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

TCF Technology act as the Data Controller.

1. What We Collect (Information Collection)

We only collect personal information that you voluntarily provide to us when you use our contact form. This may include:

• Your Name
• Your Email Address
• Any other information you choose to include in your message.

2. How We Use Your Information (Purpose of Data Collection)

We collect this information solely to understand your needs and provide you with a better service, and in particular for the following reasons:

• To respond to your specific query or request submitted via the contact form.
• For internal record keeping.
• To improve our services.

3. Legal Basis for Processing

Our legal basis for processing the personal data you submit via the contact form is our legitimate interest in responding to your inquiries and providing customer service, and potentially for performance of a contract or taking steps at your request prior to entering into a contract if your query relates to a service we provide.

4. Data Retention

We will retain your personal data collected via the contact form for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we will keep contact form submissions for a reasonable period to address your query and for subsequent reference, typically no longer than 12 months.

5. Disclosure of Your Information

We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not share your personal data with any third parties for marketing purposes.

6. Your Data Protection Rights (Under UK GDPR)

Under the UK GDPR, you have the following rights concerning your personal data:

• The right to be informed: You have the right to know how your data is being used. This privacy policy aims to provide that information.
• The right of access: You have the right to request a copy of the information we hold about you.
• The right to rectification: You have the right to correct data that is inaccurate or incomplete.
• The right to erasure ("the right to be forgotten"): In certain circumstances, you can ask for your data to be deleted.
• The right to restrict processing: You have the right to block or suppress the processing of your personal data in certain circumstances.
• The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
• The right to object: You have the right to object to us processing your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details below.

7. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

8. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

9. Cookies

Our website uses very few (if any) cookies. We may use essential cookies that are strictly necessary for the operation of the website (e.g., to remember your preference for our cookie banner). We do not use analytical or tracking cookies that collect personal data without your explicit consent. You can usually modify your browser setting to decline cookies if you prefer, though this may affect your experience on some websites.

10. How to Contact Us

If you have any questions about this privacy policy or our data practices, or if you wish to exercise any of your rights, please contact us:

TCF Technology

3rd Floor, 86-90 Paul Street, London, United Kingdom

contact@tcftechnology.com

11. Complaints

If you are not satisfied with our response to a complaint or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner's Office (ICO). Their website is: https://ico.org.uk